Indie Author Day – October 14, 2017

Indie Author Day – October 14, 2017

On October 14, 2017, indie authors across North America will gather at their local libraries to participate in activities like author panels, book readings and signings, writing workshops, presentations from local industry specialists and more. There will also be video workshops available from industry experts.

Here are a few reasons to participate in Indie Author Day:

It recognizes the self-publishing industry, independent authors, and libraries
It’s an opportunity for libraries and authors to connect
It’s a chance to network, discover new friendships, and form business partnerships
Find out if your library has signed up to host an Indie Author Day event and get involved!

For More Information or to register your library:


Participate in Indie Author Day:

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7 Reasons You Should Write A Book For Your Business

7 Reasons You Should Write A Book For Your Business

Let’s face it, there are a lot of small businesses out there and you need a way to stand out. Writing a professional business book can give you instant credibility and it’s surprisingly achievable with digital technology to reach a global audience with your words. Attention is the first step in the sales funnel and a book is a great way to get you and your business noticed.

Here are 7 more reasons you should write a book for your business.

1. Demonstrate your expertise

You’ve spent years gathering your knowledge in a specific niche. You have notes and seminars, training programs and articles as well as a lot of know-how in your head but how do you quickly and easily prove your ability? A book with your name on front establishes you as the expert and provides an easily consumable version of your knowledge.

2. Increase your credibility and status

Authors are respected because they have achieved the concrete goal of publishing their work. People look at you differently when you say you’re an author. This increases your credibility in the market and will also give you more confidence in promoting your business.

3. Solidify and articulate your knowledge

You may have perfected your one-line elevator pitch but writing a book gives you the opportunity to expand and fully express your story. Business books are no longer dry and boring. They contain plenty of personal stories and anecdotes so you can share the unique aspects you bring to your niche. This also gives people a chance to know, like and trust you which is a key component in whether they will hire you or recommend you to others.

4. Expand opportunities for media and speaking

If you have a physical book it can act as a business card, demonstrating your ability to speak coherently on your topic. This is useful for media as there is existing credibility and a focused topic they can interview you about. A book is also recommended if you want to create or expand your own speaking business. The most highly paid speakers have multiple books associated with the topics they speak on and speaking is a great way to bring new people into your business.

5. Create multiple streams of income

You can sell your book online or at your live speaking events. You can also use the book as the basis of a larger product line to expand income streams. The book is your entry level information but you can also have an online multi-media course that expands the material, plus a full day workshop and 1:1 coaching around the topic. People might not be willing to go straight for the higher priced product but they will likely part with a smaller amount to read your book.

6. Grow your business internationally

If you market your books to a wider audience, you can attract new people to your business. They may read your book and then want to investigate your professional services further. You can easily and cheaply publish print books as well as ebooks on With print on demand technology, you can sell books to the huge US market as well as other countries.

7. The book you write will change your life

Many people have a dream of writing a book, but that dream can now become a concrete goal. You probably started your business because you are passionate about something and want to change people’s lives. You have a story that needs to be told. Well, your voice is important and your words can be heard if you get them out there.  In these days of digital printing, you can achieve your goal of writing a book even with a small budget. So state your goal, and get writing!

Make 2017 the year your business stands out from the crowd.

About the author: Joanna Penn is an Amazon bestselling author and professional speaker on writing, digital publishing, and internet marketing. Her business, The Creative Penn, helps people write, publish and sell their books. Follow Joanna on Twitter @thecreativepennWRITE YOUR BOOK TODAY! – Call or Text your Name and Email to 832-572-5285

Trevor Crane – 10-Time Best Selling Author

Trevor Crane – 10-Time Best Selling Author

Trevor Crane interview on Elite Expert Insider.

How To Write The Right Book – Fast
Position Yourself As An Authority, Attract Qualified Leads, Build Your Brand And Increase Your Income … Effortlessly
What’s the difference between writing the “right” book and the “wrong” book?

Trevor Crane explains all in this interview with Melanie Johnson and Jenn Foster on the Elite Expert Insider Podcast.

trevor crane


Watch the PODCAST NOW on Apple Podcast or Stitcher Radio.

Or visit our PODCAST on our website.




15 Great Business Books You Should Definitely Read This Year

15 Great Business Books You Should Definitely Read This Year

15 must read books

CREDIT: Getty Images

Sales, productivity, leadership, marketing…something for everyone.

It’s impossible to check out every new book, and that can mean missing out on new ideas and perspectives that can improve your business–and sometimes you, too.

That’s why I love this list of books from Mareo McCracken, the revenue leader at Movemedical. (Consider following him on LinkedIn–he often takes an unusual approach to overcoming challenges most of us face.)

Two I’ve read. The rest I haven’t–yet.

Here’s Mareo:

This year I did something I hope no one else has to suffer through. I read 103 books. One hundred and three. Way too many for my current situation, and I love reading. (Also, I attained Diamond Status on Delta. Which means I wasn’t home with my family enough this year. Which is a lesson/regret/story for another post.)

My goal this year was to read 100 books. I accomplished that goal; it makes me proud to say it.

It makes me foolish for doing it.

So what are the two things that are better than reading? I don’t think I am any smarter or better off than when I only read 50 books a year. I just spent more time reading and less time “pondering.” I spent less time than I should have “doing”. I am not going to let that happen again.

Why I read has changed. I used to read for myself. Now I read for others.

I used to read to escape reality. Now I read to really live better.

I read to help others. I read for my wife. I read for my kids. I read for my colleagues.

Pondering (deep thinking) and doing are both more important than reading.

For the past few years, I published my list of the top 10 nonfiction books that had the biggest impact on me. This year, creating this list was much harder, because I had almost twice as many books to choose from as normal. These books were not necessarily new in 2016 (some were), but they were new to me and caused me to me think differently or change my actions in some way. These are books to “ponder” and books to help you “do.” They helped me; I hope they can help you as well.

In alphabetical order, here are the 10 books that had the largest impact on me last year:

1. The Seventh Sense by Joshua Cooper Ramo

This book paints an accurate and timely picture of the world we live in and how it is changing. The book also gives us ways to succeed in the network era.

2. American Nations by Colin Woodard

You will understand American culture, history, politics, and people much deeper than ever before. Should be required reading for all high school students.

3. The Art of People by Dave Kerpen

A modern day Dale Carnegie, this book will help you professionally and personally.

4. The Confidence Gap by Russ Harris

Solid, real frameworks that help counter the root cause of fear. Read this book, apply it, and live with confidence.

5. Guts by Sam Bracken

We all need to live our true selves. This book gives us motivation and actionable insights do to just that.

6. Mental Toughness for Women Leaders by LaRae Quy

Not just for women! This book from a former FBI agent gives you tools to help you develop your emotional intelligence and overcome mental barriers.

7. The Only Sales Guide You’ll Ever Need by Anthony Iannarino

If your full-time job is sales, you must read this book. You will use it forever. You will need it to become better.

8. The Outward Mindset by The Arbinger Institute

Stop blaming others. Once I learned and applied the teachings of this book, almost all of my personal and professional problems got better. If you only read one book on this list, read this one.

9. Power Relationships by Andrew Sobel and Jerold Panas

You can never build too strong of relationships. Usually we don’t build them enough. This book helps everyone overcome personal obstacles in relationship creation.

10. The Science of Selling by David Hoffeld

Neuroscience and behavioral science is applied to the sales profession in a compelling manner. A must-read for all sales executives and leaders.

Honorable Mentions (I really wanted to put these in, couldn’t fit ’em, though):

11. Beyond the Sales Process by Steve Andersen and Dave Stein

12. The Challenger Customer by Nick Toman, Pat Spenner, Brent Adamson, and Matthew Dixon

13. Chief Marketing Officers at Work by Josh Steimle

14. Emotional Intelligence 2.0 by Travis Bradberry and Jean Greaves

15. Heavy Hitter IT Sales Strategy by Steve W. Martin

While this is just a short list, there are so many more incredible books that I am excited to read in 2017!

As Jim Rohn said:

“The book you don’t read won’t help.”

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The Elite Planner: Achieve Your Daily Goals, Targets and Successes

The Elite Planner: Achieve Your Daily Goals, Targets and Successes

elite planner success plannerThe Elite Planner: Achieve Your Daily Goals, Targets and Successes

The Best Planner to achieve Your Goals. A Day Planner that will help you hit your targets. See your Successes with this Schedule Planner. This daily planner with our special schedule maker goal achieving system will help make you more productive than ever.

The Elite Planner: Achieve Your Daily Goals, Targets and Successes Get More Focused, More Productive and Achieve More Goals Achieve Your Big Giant Goals.

Write your goals down not just once a day, but we have a place to write them when you wake up and before you go sleep. Do what millionaires and billionaires do, but double it.

Get Fit : 3x3x3: Simple workout plan to make sure your body and mind push you toward success. Hit Your Targets: Set your top targets and commit to hit them daily.

See Your Success: Celebrate your success daily. Give yourself a pat on the back daily.

Attack Your Day with Massive Accomplishment: Schedule your day for success, with sections for Leads & Money, Projects, Appointments, Emails and Phone Calls.

Get the accompanying Journal

elite journal - daily blank journal


Publishing Books for Business with Tami Patzer

Publishing Books for Business with Tami Patzer

Tamara Patzer | Elite Expert Insider –

how to publish a book

Publishing Books for Business with Tami Patzer. Tamara “Tami” Patzer is a No. 1 best selling author, publisher, and video producer at Blue Ocean Authority. She is a popular host at Business Innovator Radio and recently surpassed 100 interviews. She is also the creator o Creativity Sparks Journal, Spiritual Destination, Angel Talk Show and Clicks! Radio. She works with authors, influencers, innovators, and trendsetters who offer professionals services. Tami teaches Social Media and Marketing courses at Florida Gulf Coast University.

Elite Online Publishing presents Elite Expert Insider podcast. Educate, inspire and motivate entrepreneurs, innovators and growth seekers. Hosts Melanie Johnson and Jenn Foster, owners of Elite Online Publishing, will bring you conversations from business, personal development to health and fitness. They will chat with special guests, industry leaders, authors, business and marketing experts and just darn interesting people. It’s the show that will up your game!

For More Information about Tami visit her website:


Interview with Gary Acevedo | NLP, Self Empowerment & Leadership

Interview with Gary Acevedo | NLP, Self Empowerment & Leadership

We had the pleasure to interview Gary Acevedo author of the book . Gary Acevedo is an Author and Expert in Self Empowerment and Leadership. Gary has worked with Olympic athletes, business owners, entrepreneurs and more. Founder of Rise Leadership Group. Special offer at Special Offer code at = Use code “podcast offer”at Checkout.

Gary AcevedoGary Acevedo expertise has been focused on the design and facilitating of personal effectiveness and empowerment seminars and retreats for a diverse spectrum of organizations and social service agencies. These include the World Futures Conference on Education, the 10 state Regional Conference for the Division of Rehabilitation, and being chosen by the Utah Governors Commission to design the state wide Victims Rights Conference.

He has been a trainer for Covey’s “7 Habits of Highly Effective People” course and Career Track’s “Self-Discipline and Emotional Control.” In 1979, Gary created the unique family oriented personal empowerment retreat known as “The Awakening.” Grads who have seen it all say is the pinnacle of healing and empowerment.

He immersed himself in a myriad of cutting edge empowerment technologies and being recognized as a world-class trainer of trainers, he founded Rise Leadership Group; one of the most advanced training programs in the country for facilitators, coaches, speakers and healers. He is the author of the soon to be published “Focus is Leverage: 7 States to Ignite Your Passion, Power and Profits.”

Consulting client successes have included AT&T, Mass Mutual, Xerox, Einstein Bagels, a peak performance coach for Olympic Athletes of the 1992 and 2000 games, designing training for Franklin Covey and VitalSmarts (Authors of bestsellers “Crucial Conversations,” “Influencer” and recently “Change Anything” and were invited to advise Gorbachev before the fall. These clients of Gary’s are responsible for bringing over 12 million people out of poverty through micro-funding).

For More Information you can visit Gary’s Website:






How to Sell Books When You Don’t Have an Audience

How to Sell Books When You Don’t Have an Audience

How to Sell Books When You Don’t Have an Audience

By August 11, 20160 CommentsRead More →

how to sell books when you don't have an audienceGetting ready to publish and promote your book can be incredibly overwhelming the first time around (and the second, third and even 20th time!).

After getting your book published, the greatest challenge all authors face is attracting buyers. This job is made even more difficult if you don’t yet have an audience (AKA “platform”). But that doesn’t mean you should just sit back. There are plenty of ways you can build momentum for book sales.

Contact Bloggers

Start building a list of bloggers who reach your target audience. For example, if you’ve authored a book on parenting, make a list of every blog that also covers parenting topics. Next, check to see if they publish book reviews. If so, submit yours for consideration. If not, look for their submission guidelines and contribute guest articles for the site. You could also contact the blog owner and offer to host a contest to give away a few copies of your book.

Reaching out to established bloggers is one of the best ways to get out in front of your audience quickly. Bloggers can have tremendous influence with their readers, so leverage their audience to find your own!

Hint: For Google searches, try these combinations (change “parenting” to your genre):

“parenting book review”

“parenting blog”

“parenting advice”

“call for guest posts parenting”

Internet Radio and Podcasts

I’ve always been a fan or internet radio shows and podcasts. There are all kinds of shows that reach a niche audience, and they all need guests! You can search through shows on iTunes and Locate the show website and look for pitching guidelines.

This can be a time consuming task, so if you’d like a shortcut, we offer lists of internet radio shows and podcasts here.

Generate Book Reviews

The main goal should be to get people talking about your book, and that means that you need to get copies of your book into as many hands as possible. It’s also important to generate reviews on Amazon because that not only has a positive impact on how Amazon displays your book, but it also influences potential buyers.

My favorite way to start generating book reviews is to contact existing Amazon book reviewers—the people who have reviewed similar books in your genre. Every Amazon reviewer has a public profile. Simply click on their name and you will be taken to it, where many list their email address and website.

Next, send an email that says you noticed that the reviewer enjoyed XYZ book, and would she like to receive a review copy of your book? Nine times out of ten, you’ll get a solid yes. As a bonus, many of these reviewers also host their own blogs and websites where they may also post your review.

Note that you need to be prepared to send either a hard copy or digital copy of your book. Be willing and able to send both.


Industry Publications

If you’ve ever walked into a Barnes and Noble, you’ve probably noticed that there is usually an entire wall dedicated to magazines. Many of them are smaller, niche publications—and they want your articles. Check their websites for submission guidelines or simply send an email to the editor with the body of an article pasted into the email, along with a simple note like this:

Dear Ed Editor,

Below please find an article I wrote about ten ways to grow plants in the winter. Would you be interested in publishing this in Gardeners Monthly Magazine?

Thanks for your consideration,

Annie Author

Be sure to include your bio at the end of the article—a short paragraph about you and your book, along with a link to your website.

Trade Associations

Whatever the theme is for your book, whether it’s about overcoming an illness or how to build tree houses, there is likely a trade association that is interested in your expertise. You can search google for associations, and also check out this directory of associations.

Check association websites for article submission guidelines. Most associations publish a newsletter or magazine, either in print or digital format. Many also host blogs. Become a regular contributor and you can reach lots of potential readers. And some associations list recommended books so be sure to submit yours for consideration.

Professional Speaking

While you research trade associations, keep in mind that you can also become a speaker at association meetings and annual conferences, or even offer to conduct a webinar or teleseminar remotely. In addition to associations, you can speak at schools, service organizations, chambers of commerce and Meetup groups.

Speakers tend to sell a lot of books at the back of the room, so this can be a worthwhile endeavor if you have the time and you enjoy speaking.

While you’re making all of these efforts to build exposure for your book, be sure that you’re also building your audience at the same time. Have a mailing list sign-up box on your website, update your blog regularly, and get engaged with at least one or two social media platforms. When you take these steps, it will get easier to promote your books with time.

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Book Editing & Writing Expert, Lindsay Flanagan

Book Editing & Writing Expert, Lindsay Flanagan

Lindsay Flanagan


We are proud to announce the new podcast interview with Book Editing & Writing Expert, Lindsay Flanagan. Melanie Johnson & Jenn Foster interview Lindsay Flanagan from Eschler Editing.  Freelance editing to help you self publish your book.  Fiction manuscripts, letters, blog articles, coaching, writing, social media and editing.  Lindsay will answer the question – What is the difference between good editing and bad editing?  When Hiring an editor you need to look for different types of editing…. content editing, line editing, copy editing, grammar editing.  You need to find an editor that has read a lot of books.  When editing – the editor looks for a hook, to see if it will compel the reader to read more and turn more pages. Listen to the podcast on iTunes, Stitcher or YouTube.

We love to hear from you – Leave a comment or question.

You can access the Podcast here:

ELITE EXPERT Insider  is a weekly podcast that educates, inspires and motivates entrepreneurs, innovators and growth seekers. Hosts Melanie Johnson and Jenn Foster, owners of Elite Online Publishing, will bring you conversations from business, personal development to health and fitness. They will chat with special guests, industry leaders, authors, business and marketing experts and just darn interesting people.  It’s the show that will up your game!

Lindsay Flanagan is an editor, YA and MG writer, poet, and a mommy of two brilliant and beautiful girls. She is in love with words, whether she is reading them, writing them, or listening to them in a song. Music is her greatest inspiration in writing–it makes her ink flow. Her playlist includes A Silent Film, The Gaslight Anthem and The Horrible Crowes, American Authors, Royal Teeth, The Script, Imagine Dragons, Bastille, Midnight Cinema/Thriving Ivory, and The Young Wild. She will always be inspired by Rob Thomas.

To learn more about Lindsay go to :

Lindsay’s Poetry –

Lindsay’s Blog:



8 Books Warren Buffett Tells Millionaires to Read

8 Books Warren Buffett Tells Millionaires to Read
The billionaire icon’s must-reads will make you deeply skeptical about Wall Street, and more confident of your own investment abilities.

 BY GEOFFREY JAMES Contributing editor,

I’ve previously posted reading recommendations from Steve JobsBill Gates and Elon Musk, all of whom are legendary high tech entrepreneurs. Warren Buffett is a different sort of icon: a true pioneer of investment philosophy.
Not surprisingly, Buffett’s recommendations are almost entirely about investing. Read between the lines, though, and you can sense the avuncular, knowing smile hiding behind his wry choices.
Unlike the “how to get rich” tomes typical of the investment genre, Buffett’s must-reads are subversively critical of Wall Street and its culture. He advises the would-be millionaire to become, when investing, an entrepreneur rather than a mere customer.


Subtitle: Twelve Classic Tales From the World of Wall Street
Summary: The New Yorker‘s coverage of business has always gone far beyond reportage and raised business writing to the level of fine art. Of the many talented authors who’ve written for the magazine over the decades, John Brooks stands out asa master of the well-told tale that both informs and entertains. These are some of his best stories, told with insight and a sharp understanding of human foibles.
Best Quote: “The stock market — the daytime adventure serial of the well-to-do –would not be the stock market if it did not have its ups and downs. Any boardroom sitter with a taste for Wall Street lore has heard the retort that J.P. Morgan the Elder is supposed to have made to a naive acquaintance who had ventured to ask the great man what the market was going to do. ‘It will fluctuate,’ replied Morgan dryly. And it has many other distinctive characteristics. Apart from the economic advantages and disadvantages of stock exchanges — the advantage that they provide a free flow of capital to finance industrial expansion, for instance, and the disadvantage that they provide an all too convenient way for the unlucky, the imprudent, and the gullible to lose their money — their development has created a whole pattern of social behavior, complete with customs, language, and predictable responses to given events.”


Author: Philip A. Fisher
Summary: The classic guide to picking stocks based upon informed research. More than any other, this book seems to encapsulate Buffett’s overall investment philosophy. It’s also one of the few books written before the invention of the internet that actually has become more relevant since.
Best Quote: “Most people, particularly if they feel sure there is no danger of their being quoted, like to talk about the field of work in which they are engaged and will talk rather freely about their competitors. Go to five companies in an industry, ask each of them intelligent questions about the points of strength and weakness of the other four, and nine times out of ten a surprisingly detailed and accurate picture of all five will emerge. However, competitors are only one and not necessarily the best source of informed opinion. It is equally astounding how much can be learned from both vendors and customers about the real nature of the people with whom they deal.”


Author: Cristiane Correa
Summary: In the United States there are about dozen business icons — Jobs, Welch, Gates, and so forth — whose personal stories continue to inspire entrepreneurs. The rest of the world, however, looks to other mythmakers and inspirations. In South America there are no entrepreneurs more iconic than Jorge Paulo Lemann, Marcel Telles, and Beto Sicupira. Together they built the biggest business empire in Brazilian history, making themselves into billionaires while making at least a thousand of their employees into millionaires.
Best Quote: “In less than two decades, they had transformed a regional brewer with a strong name and feeble results, Brahma, into the biggest company in the sector at a global level. All this had been achieved by repeating ad nausea the mantras of the corporate culture Lemann had adopted at the beginning and then spread to all the company in which they invested: meritocracy, relentless cost control, hard work, and a lot of pressure that not everyone could endure. There were no perks or status symbols. However, for the best — people like Brito, Thompson, and Dutra — the opportunities gave them the chance to become business partners.”


Subtitle: The Only Way to Guarantee Your Fair Share of Stock Market Return
Author: Jack Bogle
Summary: Essentially a detailed argument for diversification, especially in the form of index funds, hopefully with low management fees.
Best Quote: “[There is] a profound conflict of interest between those who work in the investment business and those who invest in stocks and bonds. The way to wealth for those in the business is to persuade their clients, ‘Don’t just stand there. Do something.’ But the way to wealth for their clients in the aggregate is to follow the opposite maxim: ‘Don’t do something. Just stand there.’ For that is the only way to avoid playing the loser’s game of trying to beat the market.”


Subtitle: Uncommon Sense for the Thoughtful Investor
Author: Howard Marks
Summary: This book is the counterargument to the “common sense” theory of investing. Rather than trying to simplify investing, the author successfully does the opposite, showing how high-level investing requires the balancing of many complex factors. Fortunately, the author lays out these complexities in a methodical manner, thereby making them as easy to understand as possible.
Best Quote: “What, exactly, is ‘the most important thing’? In July 2003, I wrote a memo with that title that pulled together the elements I felt were essential for investment success. Here’s how it began: ‘The most important thing is X.’ And then ten minutes later it’s ‘The most important thing is Y.’ And then Z, and so on. All told, the memo ended up discussing eighteen ‘most important things.’ Since that original memo, I’ve made a few adjustments in the things I consider ‘the most important,’ but the fundamental notion is unchanged: they’re all important. Successful investing requires thoughtful attention to many separate aspects, all at the same time. Omit any one and the result is likely to be less than satisfactory.”


Author: Benjamin Graham
Summary: Attentive readers have no doubt noticed that The Little Book of Common Sense Investing and The Most Important Thing espouse diametrically opposed investment philosophies. If you imagine those two books as the two sides of an archway, The Intelligent Investor is the keystone that holds them both aloft. This book explains that while effort is necessary to get better results than one could from an index fund, the subject is not so arcane that only experts need attempt it.
Best Quote: “The art of investment has one characteristic that is not generally appreciated. A creditable, if unspectacular, result can be achieved by the lay investor with a minimum of effort and capability; but to improve this easily attainable standard requires much application and more than a trace of wisdom. If you merely try to bring just a little extra knowledge and cleverness to bear upon your investment program, instead of realizing a little better than normal results, you may well find that you have done worse.”


Author: William Thorndike Jr.
Summary: In this coming-of-age classic, the teenaged Ponyboy learns the true meaning of friendship when… Whoops! Wrong “Outsiders.” Rewind. In this getting-of-wealth classic, the middle-aged William learns the true meaning of leadership by studying eight CEOs who succeeded despite flouting conventional wisdom.
Best Quote: “CEOs, like professional athletes, compete in a highly quantitative field, and yet there is no single, accepted metric for measuring their performance, no equivalent or ERA for baseball pitchers, or complication rate for surgeons, or goals against average for hockey goalies. The business press doesn’t attempt to identify the top performers in any rigorous way. Instead, they generally focus on the largest, best-known companies, the Fortune 100, which is why the executives of those companies are so often found on the covers of the top business magazines. The metric that the press usually focuses on is growth in revenues and profits. It’s the increase in a company’s per share value, however, not growth in sales or earning or employees, that offers the ultimate barometer of a CEO’s greatness. It’s as if Sports Illustratedonly put the tallest pitchers and widest goalies on its cover.”


Author: Fred Schwed
Summary: The title of this vastly entertaining exposé refers to a visitor to a Wall Street firm who, after seeing photos of the brokers’ various yachts, asked “Where are the customer’s yachts?” The point being, of course, that stock brokerages are set up to make brokers rich, often at the expense of their customers. What’s fascinating, and also unsettling, is that this book was originally published six decades ago, thereby making it a perfect illustration of the adage “No one ever went broke underestimating the intelligence of the American public.”
Best Quote: “Customers have an unfortunate habit of asking about the financial future. Now, if you do someone the single honor of asking him a difficult question, you may be assured that you will get a detailed answer. Rarely will it be the most difficult of all answers — ‘I don’t know.'”